Healthcare Perf & Process Improvement
Students learn about health care organizational measurements, assessments and improvement practices employed to improve the quality of health care service and delivery. Students examine and analyze traditional quality, structure and process assessments, including risk management, credentialing and the role of oversight agencies. They then explore outcomes-based process improvement methods, focusing on rapid cycle tools such as PDSA, using, small tests of change across multiple departments, or across the enterprise.
Not Offered This Semester