Healthcare Perf & Proc Improv
Students will learn about healthcare organizational measurements, assessments and improvement practices employed to improve the quality of healthcare service and delivery. Students will examine and analyze traditional quality, structure and process assessments including risk management, credentialing and the role of oversight agencies. They will then explore outcomes-based process improvement methods focusing on rapid cycle tools such as PDSA, using small tests of change across multiple departments or across the enterprise.
||03/09/15 - 05/02/15